National Grid and Fuel Bank extend partnership to support vulnerable households

November 19, 2025

National Grid and Fuel Bank extend partnership to support vulnerable households Featured Image

National Grid has extended its partnership with Fuel Bank Foundation as part of a £2.3 million funding package to support vulnerable households struggling with energy costs across England and Wales.

Fuel Bank will receive a share of the £2.3m funding to provide emergency financial assistance to households with prepayment meters, helping to restore heat, light and power to homes. The money will also be used to offer practical help and advice to prevent vulnerable households falling into fuel crisis in the future.

The funding marks the second phase of National Grid’s ‘Grid for Good Energy Affordability Fund’, building on the £1.2 million committed in February this year.

Five other charities and organisations will also benefit from a share of the money, including Citizens Advice, Affordable Warmth Solutions, National Energy Action, National Energy Foundation, and Centre for Sustainable Energy.

Matthew Cole, CEO of Fuel Bank Foundation, said: “We are extremely grateful for National Grid’s continued support through its Grid for Good Energy Affordability Fund. This funding is vital in helping us deliver essential services to some of the most vulnerable people in local communities.

“National Grid has been one of our valued funding partners since 2021. This latest funding will allow us to support around 10,500 people across England and Wales who might otherwise have been left without heat, light, and power.

“Sadly, we continue to see record numbers of people being referred to us for crisis support, and energy prices are expected to remain stubbornly high for the foreseeable future. National Grid’s funding has been, and continues to be, crucial to our work.”

The Grid for Good Energy Affordability Fund is a £10.5 million, three-year programme which has already made a significant impact, with previous allocations helping tens of thousands of vulnerable households. The ongoing support from National Grid aims to build on this success, ensuring that no family has to face the cold without assistance.

National Grid’s collaboration with charity partners ensures that support reaches those who need it most, with measurable outcomes and transparent reporting.

"We recognise that many families are still facing tough decisions over their energy costs, and we are committed to helping ease the financial burden. While short-term assistance is essential, our ambition goes further. We want the fund to help foster long-term solutions that can provide benefits for many years ahead."
Komie Jain, Global Head of Social Impact and Community Engagement at National Grid