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Policy & Research

Our policy and research work influences stakeholders including government and the energy regulator to better understand fuel crisis and to drive long term positive change for people that are forced to make the choice of self-disconnection.

Fuel Crisis Report

Our report provides an insight into the impact of Fuel Crisis. It shines a spotlight on the circumstances that Fuel Bank Foundation clients experience, with 96% of those that we spoke to having to make the choice between topping up their meter and buying food for their family.


OFGEM: Energy industry voluntary redress scheme review response

Fuel Bank Foundation responds to the Ofgem: Energy Industry Voluntary Redress Scheme Review (May 2021).


OFGEM: Consultation Response

Response to Ofgem’s self-disconnection and self-rationing statutory consultation (August 2020).


Warm Home Discount: Consultation Response

Response to the Department for Business, Energy and Industrial Strategy consultation on the Warm Home Discount Scheme 2021/22​ (November 2020).